Procedures: Interactive Help Desk

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On this page you can post some Help Desk Examples code that you are having trouble with.

  • Please concentrate on the problem ... and keep the description short.

Problem 1: docx files become zip files in Web mail

Description: When an email has a docx file attachment and it is retrieved in WebMail, when you "Save As" the attachment becomes a zip file.

Icon References.png References

  1. Collins, D. (2010) .docx becomes .zip when opened from web. Retrieved May 25, 2010 from

Procedures: Interactive Help Desk. (2018). In virtualMV's ( Michael Verhaart ) wiki. Retrieved December 12, 2018, from    (zotero)