- User friendliness
- Must be very good as often untrained users
- Data must be managed by the user
- Support
- User is Operator and Data Administrator
- Deal with many vendors (for various hardware components, and various software products)
- Limited vendor support
- Software
- Read the Manual (RTFM - read the fabulous
manual!)
- Some Help desks supplied by suppliers and retailers of software.
- Public Help desks becoming available. Example WANG technical support.
- Hardware
- Read the manual
- Some service contracts available
- By retailer, a sub-contractor (eg. TISCO), or Original Equipment manufacturer
(eg. PC Company, TPG, Dell)
- Printer attached
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- data sharing
- data integrity
- Personal level of integrity. What level of error can the user tolerate.
- low, though some PC's particularly those used as Servers starting to use Disk Mirroring,
and component redundancy.
- data security
- improving. Some PC's now have a hardware password protection, and key locking.
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